top of page

Privacy Policy

Privacy Policy for Unclouded Solar

​

Effective Date: May 1, 2024

​

Unclouded Solar ("we," "us," "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

​

1. Information We Collect

​

We may collect personal information in a variety of ways, including:

​

  • Personal Identification Information: Name, email address, phone number, mailing address, and other similar contact data.

  • Technical Data: IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the website.

  • Usage Data: Information about how you use our website, products, and services.

  • Financial Information: Payment details necessary for processing payments.

  • Communications: Records of correspondence and communication.

  • ​

2. How We Use Your Information

​

We use the information we collect for various purposes, including to:

​

  • Provide, operate, and maintain our website and services.

  • Improve, personalize, and expand our website and services.

  • Understand and analyze how you use our website and services.

  • Process transactions and manage orders.

  • Communicate with you, including for customer service, updates, and marketing purposes.

  • Send you promotional materials and newsletters (with your consent).

  • Prevent fraudulent transactions, monitor against theft, and protect against illegal activities.

  • Comply with legal obligations and enforce our policies.
     

3. How We Share Your Information

​

We may share your information in the following circumstances:

​

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to subpoenas, court orders, and legal processes, or to establish or exercise our legal rights or defend against legal claims.

  • Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
     

4. Security of Your Information
 

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
 

5. Your Privacy Rights
 

Depending on your jurisdiction, you may have the right to:
 

  • Access the personal information we hold about you.

  • Request correction of any incorrect or incomplete personal information.

  • Request deletion of your personal information.

  • Object to the processing of your personal information.

  • Request restriction of processing your personal information.

  • Withdraw your consent at any time where we are relying on consent to process your personal information.
     

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.
 

6. Children's Privacy
 

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a person under the age of 13, we will delete such information from our records.
 

7. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
 

8. Contact Us
 

If you have any questions or concerns about this Privacy Policy, please contact us at:

Unclouded Solar

Email: info@uncloudedsolar.co.uk
 

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

bottom of page